Gilbert Hernandez

Principal Consultant

Gilbert Hernandez is a senior consultant and trusted advisor who brings his proven and comprehensive track record across multiple industries and functional disciplines to collaborate closely with clients in understanding their strategic direction and operational concerns. He then structures a plan designed to implement best practices and meet their stated objectives.

 

Experience

Gilbert Hernandez leverages a general management/P&L background with over 30 years of leadership experience across multiple industries in cable, telecom, software, media, and small business. He is both a strategic and tactical thinker who can adapt to new challenges immediately to achieve unprecedented success in many areas of the business including revenue generation, cost management, customer service, and turnaround operations.

Gilbert has held a variety of positions in Leadership, Operations Management, Project Management (PMO), Professional Services, Customer Service, Business Consulting, Product Management, Marketing, Engineering, Business Office & Order Management, Retail Operations, and TQM/Quality Management/ISO Compliance.

Gilbert earned a Bachelor’s degree (BS) in Electrical Engineering from San Diego State University and a Master’s Degree in Business Administration (MBA) from St. Mary’s College. He certified in data communications and many other business and management development courses over the years. In spite of all the formal education, he places more value on the experience he’s gained over the course of his career.

 

Industries

  • Telecom/Cable
  • ERP Software
  • Retail
  • Media
  • Entrepreneurial/Small Business/Capital Acquisition
  • P&L/General Management
  • Professional Services
  • Customer Service
  • International Operations
  • Business Consultation

 

Expertise

  • Project Management
  • Workflow/Process Management
  • Systems Improvements
  • Team Building
  • Management/Leadership Development
  • Turnaround Operations
  • Matrix Management
  • Finance/Accounting
  • Business Planning & Data Modeling
  • Order Management
  • CRM/Help Desk
  • Contract Management & Service Agreements
  • Emotional Intelligence (EQ)

 

Unique Abilities

  • Positive Attitude
  • Fun
  • Creative
  • Innovative
  • Collaborative
  • Strong People Skills
  • Ability to Build Relationships
  • Detail oriented
  • Hands-on Leader
  • Inspirational
  • Results and Goal Oriented
  • Understands The Pains of Growth
  • Combined Technology & Business Mindset

 

Hobbies

  • Dad & Husband
  • Golf
  • Racquetball
  • Hiking
  • Cooking
  • Billiards
  • Fan of NFL/MLB
  • Movies
  • Volunteer Work